Contact Us

Baby Jogger Consumer Care

Phone: 1-800-241-1848

Address: 4110 Premier Drive, High Point, NC 27265

*Return Authorization must be approved prior to mailing or returning a product. Customer Support is available Monday through Friday, 9am to 5pm EST.

*If you purchased or are planning on purchasing your Baby Jogger from an International Distributor, please click here.
*Please provide an image of your product now for product questions or concerns. This will help us best support you and expedite a resolution.

Success Success
Success Success

All fields required unless marked optional.

Close Close

Hint: Start typing the first line of your address

Canadian residents must manually enter their address.
Total file size for all files cannot exceed 6.9 MB and file format should be PDF, TXT, DOC, DOCX, JPG, PNG, JPEG, GIF. Each individual file size may not exceed 2.3 MB.
Why is this requested?
Why is this requested? Including a clear picture of the product and a picture of the issue will allow our team to assess your concern faster and quickly provide a resolution.
Attached File Attached File
Close Close

      *Add our e-mail domain to your spam filter ( to ensure you do not miss our response.

      Still Need help? Call Us

      • US


      PR/Media Requests

      Email: [email protected]

      Please note this email address is for media and influencer requests only. We will not be able to assist with inquiries regarding product issues, wholesale accounts, licensing, etc. via this email. For those types of inquiries, please fill out the “Contact Us” form on this page.