WARRANTY

Baby Jogger Limited Lifetime Warranty:

Baby Jogger warrants that the frame is free of manufacture defects for the lifetime of the product. Manufacture defects include, but are not limited to, the breaking of welds and frame tube damage. Textile or soft-side materials and all other components shall be warranted for one year from the date of purchase (except for tubes and tires). Proof of purchase is required to make a warranty claim and the warranty is only extended to the original purchaser.

Warranty does not cover:
  • Normal wear and tear
  • Corrosion or rust
  • Incorrect assembly or the installation of third party parts or accessories not compatible with the original design
  • Accidental or intentional damage, abuse or neglect
  • Commercial use
  • Improper storage/care of the unit

Claim Form

To file a warranty claim, fill out the form below to begin. A Baby Jogger representative will contact you to complete the process.

This form is for US warranty claims only. If you purchased your product from an international retailer, please contact the distributor in your country for warranty claims.

Claims for warranty outside of the country in which the product was purchased may incur shipping charges.

Contact Information

First Name:  
Last Name:  
Address:  
City:  
State:
Zip/Postal Code:  
Phone Number:  
Email Address:    
Additional Contact Method:  

Product Information

Model Name:  
Item Number:  
Serial Number:  
Manufacturer Date Stamp:  
Where Purchased:  
Date of Purchase:  
Please describe the problem you are having with your stroller:
 
 

*A receipt from an authorized Baby Jogger retailer is required to fulfill a warranty claim. If you no longer have a receipt, we recommend contacting the authorized retailer that you purchased from to obtain a copy if available.